Cookies & Privacy Policy

The term ”us’ or ‘our’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

This privacy policy sets out how we use and protect any information that you give us when you use this website. This privacy policy should also be read with our Terms of Use and Comments Policy.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 28th November 2009.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookie options

For information on how to control and/or delete cookies, follow the instructions here.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • To protect your email address some forms on this website will require you to click an opt-in link to confirm that you, and not someone using your email address has requested further information.
  • The exception to this is the Contact form where you may contact us directly without opting in.
  • If you should receive an email from us asking to confirm your email address  that you have not authorised, it may have been done as a typographical error or by someone else using your email address to impersonate you.
  • Should you receive an email asking you to confirm your email adress so that you have requested further information and you do not wish to receive it, do not click the link to confirm your email and you will automatically be removed from the email list.
  • If you are asked to fill in a form on the website, you will also be given the option to remove your self from any email list by clicking the opt out link that will be included with each email.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time via the contact  form at the foot of the page
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you  A US$25 fee will be payable. If you would like a copy of the information held on you please contact us via the about page for further information.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.